In accordance with the accessibility act, 2005 (AODA), Mission Services of Hamilton Inc has documents on file that comply with the accessibility standards for customer service, regulation 429/07.
You can view these documents here:
Accessibility for Ontarians with Disabilities Act - Customer Service Policy
Tips for Notifying of Disruption of Service
Best Practice Tips: Deaf or Hard of Hearing
Best Practice Tips: Vision Disabilities
General Tips for Working with Assistive Devices
General Tips for Working with a Support Person
General Tips for Handling Service Animals
Best Practice Tips: Deaf-Blind
Best Practice Tips: Physical Disabilities
Best Practice Tips: Speech or Language Disabilities
Best Practice Tips: Mental Health Disabilities
Best Practice Tips: Intellectual Disabilities
Best Practice Tips: Learning Disabilities
Best Practice Tips: Talking to People with Disabilities over the Phone
Best Practice Tips: Providing Service at the Customer's/Client's Home
Who do you turn to when someone you love is struggling with addictions and you feel like your life is falling apart?
Kathryn came to the mission terrified and angry, feeling alone and without hope. She could think of nothing to do that would help her son. Jason was struggling with addiction and mental health issues, and Kathryn did not know where to turn.
Mission Servies Opportunity Centres has received positive feedback from the community regarding our decision to commission a report from the Social Planning and Research Council of Hamilton on Homeless Women in Hamilton
Not to Be Forgotten: Homeless Women in Hamilton is accessible HERE.
I encourage you to read the report and share it with your friends. Any comments or observations about the report are appreciated.
Where did you volunteer last?
- Family Event
- Church Function
- Christmas Party
- Community Meal
